Read how your account data moves
Our Privacy Policy covers the details you provide during account creation, including your phone number and verification records, plus activity linked to your account, device and payment route. We use these records to provide account access, identify unusual login or wallet activity, answer payment receipt questions
-
1
and keep an auditable account history. If you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, related status and reference data may be received from the payment route so we can match a request to your account. We do not describe access as
-
2
available everywhere: eligibility depends on local law. You can ask us what data is held, request a correction or ask how long a record is retained through the support path below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.